Please read the Terms and Conditions contained herein very carefully.

They outline the terms under which Crown Legacy Travel LLC will operate and they limit our liabilities. These booking conditions will form part of your contract with Crown Legacy Travel, located in Conyers, Georgia 30012. 

 

The terms “we”, “us”, “our”, and “Crown Legacy Travel” refer to Crown Legacy Travel LLC. The term “you”, “traveler”, and “client” refers to the customer visiting our website, and/or booking a reservation through us.

By booking your arrangement with us, you are agreeing to be bound by the terms of this Agreement and any additional terms and conditions of any Supplier that are applicable to your booking and travel arrangements. It is the responsibility of each traveler to read our Terms and Conditions in its entirety and make all payments by the scheduled deadline.

Crown Legacy Travel is not responsible for any traveler’s unawareness of the Terms and Conditions due to the traveler’s failure of not reading this document. The traveler assumes financial responsibility for all bookings they make. If you do not agree with our terms and conditions, you should contact us before making a booking.

You acknowledge and agree that we may change these Terms and Conditions from time to time and that those changes become effective immediately. If we make material changes, we will provide you notice. You agree to be bound by the Terms and Conditions that are in effect at the time of travel. Continuing to use our services after notice of material changes constitutes your acceptance to such changes.

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RESERVATIONS, DEPOSITS & FINAL PAYMENTS

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When you retain Crown Legacy Travel to help plan your travel, you're hiring a professional travel concierge team to ensure that your trip is tailored to your taste, preferences, and budget. You get the benefit of our skill, experience and training, our professional relationships, and our industry connections. Our Professional Services Fee covers your consultation, research and recommendations, preparation of quotes and itineraries, making reservations and booking for each travel element of your trip, securing quotes for comprehensive travel insurance, administration of your booking from deposit to departure, and follow-up post-trip with suppliers (as needed). Prices and space availability quoted in your proposal are subject to change and cannot be guaranteed until a reservation is secured with a deposit. All deposits and payments to Crown Legacy Travel are non-refundable and non-transferable due to contractual agreements with third party vendors. The balance payment must be received no later than 60 days before you commence your trip. If your tour includes a cruise, flight, luxury train or any other service that requires a payment we will require a higher deposit towards the booking for these services. If a reservation is made within 60 days of departure, full payment is due at the time of confirmation of services. Crown Legacy Travel reserves the right to cancel your bookings if full payment has not been received by the due date and apply cancellation charges as specified in our cancellation policy (See below).

 

While we do accept major credit cards including Visa, Mastercard, American Express and Discover, travelers must provide to us an electronically signed charge authorization agreement for your trip payment transaction(s). Note: charge authorizations are required for each monthly payment (Referring to Scheduled Monthly Payment Plans) made to Crown Legacy Travel. Monthly payments will be automatically charged with your authorization. Your authorization is a binding agreement for us to charge your card and as such, you waive any right to chargeback in the case of cancellation for any cause (except fraud), including a Force Majeure event, as defined herein, and agree to refund policies and procedures as outlined in these terms and conditions. In the event a client attempts to chargeback, reverse, or recollect a trip payment already made without the authorization of Crown Legacy Travel, we reserve the right to collect all additional costs, fees and expenses associated with such chargeback, reversal or recollection, including trip professional service fees, without limitation, attorney fees.

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CANCELLATION

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All cancellations must be submitted to Crown Legacy Travel via the following email address: cancellation@crownlegacytravel.com. We are required to pay all suppliers well in advance of your travel date; therefore, Crown Legacy Travel offers no refunds (travel Insurance is highly recommended). In some cases, suppliers may choose to provide a travel voucher or credit in lieu of refund. If a supplier agrees to a travel voucher or credit, Crown Legacy Travel will make those available to you. We are not responsible for a supplier’s failure to offer a travel voucher or credit or for supplier bankruptcy or insolvency.

No refund can be made for any tour accommodations, tour services or tour feature that you do not utilize. If you should cancel while the trip/tour is in progress no refund will be made for unused portions.

If a tour is cancelled, except for cases of Force Majeure, Crown Legacy Travel will not be liable for any costs, damages, or refunds of any kind for any loss, delay, inconvenience, disappointment, or expense whatsoever in such circumstances.

Because we and our suppliers adhere strictly to our cancellation terms, travel protection is highly recommended.

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FORCE MAJEURE

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Crown Legacy Travel may be forced to curtail the trip after departure or cancel prior to departure where circumstances amounting to ‘force majeure: rise’. In this situation, Crown Legacy Travel will not make any refunds or pay any compensation or be responsible for any costs or expenses incurred by you as a result and our cancellation terms above will apply. “Force majeure” means any event or circumstances which we or the supplier of the services in question could not foresee or avoid. Such events and circumstances may include, acts of God, actual or threatened, war, insurrection, riots, strikes, civil action, decisions by governments or governing authority, technical or maintenance problems with transport, changes of schedules or operational decisions of air carriers, terrorist activity or the threat thereof, industrial action, natural or nuclear activity, epidemics/pandemics or the threat thereof, illness, physical injury, quarantine, medical or customs or immigration regulation, delay, or cancellation, adverse weather conditions, fire and all similar events outside our control.

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SUBSTITUTION

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Crown Legacy Travel will make commercially reasonable efforts to keep the itinerary as it has been published; however, the final itinerary may vary due to factors beyond our control. We may, in our sole discretion, substitute services or goods of similar quality for any service or good stated in the Itinerary. These changes will not be considered a material change and will not be considered cause for cancellation by the client. If the supplier suggest alternate activities in place of a planned stop or in case of leisure time, such suggestions do not constitute our endorsement. In such a case, you will be subject to the terms and conditions of the supplier of the activity and your only recourse in case of damage will be against the supplier of the alternate activity. During local or national holidays or special events, peak seasons, on certain days of the week, and during religious occasions, certain facilities such as museums, churches, restaurants, sightseeing tours, hotels, and shopping may be limited or not available. Alternatives will be offered whenever possible. Crown Legacy Travel cannot be held responsible for any closures, necessary itinerary changes, or curtails for any reason. These changes will not be considered a material change and will not be considered cause for cancellation by the client. Normal cancellation penalties still apply to the program that has been changed.

 

TRAVEL PROTECTION PLAN

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Crown Legacy Travel strongly recommends that you invest in a travel protection policy to protect you should there be any unforeseen circumstances which may lead to the cancellation of your trip. Such plan, at a minimum, should cover Trip Cancellation or Interruption, Cancel for Any Reason, Medical Expense, Emergency Evacuation/Repatriation, and Baggage. Travel protection plans can help protect you in the event of loss of non-refundable trip deposits and payments that result from cancellation or trip interruption (due to a covered reason such as injury or illness before or during the trip). It also helps with reimbursement for medical emergency costs (including very costly medical evacuation costs), missed connections and baggage loss.

Crown Legacy Travel offers travel protection quotes on our packages for an additional payment. Note: we are not qualified to answer technical questions about the benefits, exclusions, and conditions of travel protection plans. We cannot evaluate the adequacy of the prospective insured’s existing insurance coverage. If you have any questions about your travel protection, call your insurer or insurance agent or broker.

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Certain countries have a requirement for foreign visitors to have valid medical insurance on entry. Crown Legacy Travel cannot be held responsible for denied entry if a guest is unable to provide details to authorities of insurance or denial of entry for any reason. Declining travel protection plan coverage could result in the loss of your travel cost and/or require more money to correct the situation. You also acknowledge that without this coverage, there may be no way to recoup any losses, costs or expenses incurred. If you choose to travel without adequate coverage, Crown Legacy Travel will not be liable for any of your losses for which trip protection plan coverage would otherwise have been available.

 

PRICES, RATES & FARES

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Unless otherwise indicated, all price rates shown are in United States Dollars and are per person sharing a double–bedded room. These prices are in effect at the time of providing you our proposal and are subject to change at any time prior to departure. In addition, quoted tour prices are based on current rates of exchange, tariffs and taxes available at the time of preparing your proposal. Crown Legacy Travel reserves the right to increase tour prices to cover increased costs of tariffs, entrance fees, air fares, taxes and fluctuations in foreign exchange markets.

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Crown Legacy Travel may alter the rates in writing in case of arbitrary changes in rates related to park entry fees, fuel increases, flight rates or accommodation suppliers. Once you have booked a tour and made full payments 60 days prior to tour departure, the contract rates are fully guaranteed and will not be subject to any surcharges.

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PRICE EXCLUSIONS

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Unless booking an All-Inclusive travel package, your quoted price does not include the following: air transportation (unless specifically stated as included), cost and fees to obtain or extend your passport/s, visa and processing fees, any inoculations /vaccinations (If required), health certificate, airport and country departure taxes (if applicable), all items of a personal nature including alcoholic beverages, meals not specified, gratuity to escorts, drivers and guides, excess baggage charges, insurance, airport facility charges, sightseeing tours (not included in the itinerary), private non group transfers, laundry, room service and any items not specifically listed as included.

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TAXES, TIPS AND GRATUITIES

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All normal room taxes and service charges as levied by hotels are included. Gratuity to waiters, bellboys, drivers, guides are not included and left to individual discretion.

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ACCOMMODATION

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Room accommodation is provided at the hotels/lodges/tented camps as indicated in your itinerary or of comparable categories. Rooms will be assigned by the respective supplier(s) in run-of-house category, unless otherwise indicated. Accommodation is based on two persons sharing a room. Single rooms are available upon payment of a single room supplement. Quoted single room rate does not necessarily mean single occupancy of a double room, as some of the properties have specially designed single occupancy units.

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Clients should be aware that hotel room sizes, standards and facilities can vary regionally and are often different from standards in the United States. This can include difference in bed sizes and room sizes, bathroom amenities, amenities such as air-conditioning and compliance with other standards such as ADA and wheelchair accessibility.

 

SPECIAL REQUESTS

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Any special requests (e.g., for a single room, special diet or ADA accommodations) must be brought to our attention when the booking registration is made. While Crown Legacy Travel will endeavor to meet such requests, they cannot be guaranteed and any failure to comply will not be a breach of contract.

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DESTINATIONS

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Traveling to many parts of the world may involve the risk of a variety of hazards to health and/or safety, including but not limited to disease, crime, terrorism and warfare. Because each traveler’s risk tolerance is different, we are not in a position to advise or recommend whether traveling to any particular place at any particular time should take place. It is recommended that the guest should refer to objective third-party sources of travel information, such as that maintained by the U.S. Department of State (travel.state.gov). In addition, you should consult with government websites to ensure that you are in compliance with all requirements for admittance into that country as well as understanding local laws that govern travel within a country, such as tracking. Should you choose to travel to a country that has been issued a travel warning or advisory, Crown Legacy Travel will not be liable for damages or losses that result from travel to such destinations. Should you choose to cancel a trip due to a travel advisory or warning, our normal cancellation policy will apply.

 

PASSPORT AND TRAVEL DOCUMENTS

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It is the traveler’s responsibility to ensure that all of his or her visa and passport requirements are met. All participants must be in possession of a passport valid for at least six months beyond the re-entry date into the United States. Visas and necessary vaccinations may be required for some, or all of the countries visited on your trip. Please check the visa requirement/s at the time of booking. Crown Legacy Travel will assist you with visa formalities and we do recommend that you use the services of a reliable visa service to obtain your visas. Additional fees will be applicable. NOTE: If a visa is required for your planned trip, Traveler agrees to purchase their airline ticket and obtain a visa within thirty (30) days of booking their trip. Non-U.S. citizen/s may have different requirements and it is recommended that you consult your local consulate/embassy on visa requirements. Please note that entry to any country may be refused even if the required information and travel documents are complete. It is the responsibility of the Traveler to ensure that there are adequate amounts of passport and visa pages within their passport booklet, in accordance with the requirements of the planned trip destination. Crown Legacy Travel bears no responsibility for such documentation and will not be responsible for advising and/or obtaining required travel documentation for you, unless requested, or for any delays, damages, and/or losses including missed portions of your vacation related to improper documentation or government decisions about entry.

Travelers are required to immediately review all aspects of their trip documents to verify the following (but not limited to): all travelers’ names, passport details, mailing address, email addresses, telephone numbers, date of birth, pricing, airfare, arrival/departure airports, accommodations, and organized activities on your trip documentation.

Note: Any changes (name change, room change, etc.) to the itinerary once finalized will result in a minimum charge of US $50 per person per change.

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HEALTH REQUIREMENTS

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Health regulations for some countries visited on your trip may require proof of inoculations and/or vaccination certificate; such certificates should be in your possession throughout the entire tour. It is our recommendation that you consult your personal physician or Passport Health via the web at www.passporthealthusa.com in regard to your itinerary and required inoculations. Crown Legacy Travel will not be held liable if you do not have proper vaccinations/inoculations. For the safety or our guests, we reserve the right to request health information prior to travel and to exclude any participants we deem unfit for travel at our sole discretion.

 

COVID -19

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An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and people with underlying medical conditions are especially vulnerable.

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By booking a trip with Crown Legacy Travel, you voluntarily assume all risks related to exposure to COVID-19. Crown Legacy Travel will not be held responsible or liable if you or your party get Covid-19.

 

We strongly recommend getting Travel Insurance that covers Covid-19.

 

AIRLINE BAGGAGE REGULATIONS

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Flights originating from the U.S permit 1 to 2 checked bags and a carry-on bag with weight and size restrictions per person, which can vary with each airline. First and Business class travelers are provided additional weight allowance. It is important to check your baggage allowance with your confirmed itinerary or with the respective airlines prior to your departure.

Domestic or Internal flights within certain countries have limited check in baggage allowance. Note: baggage weight allowance may vary per person. Charter flights, if and when used, will also have limited weight allowance and may require soft-sided luggage. These limitations are strictly enforced.

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Baggage and personal effects are at owner’s risk throughout the trip and baggage insurance is strongly recommended (See Travel Protection section). Carrier liability for traveler’s baggage can be obtained from the respective airline. Crown Legacy Travel will not be liable for damaged, lost, stolen, checked and unchecked baggage. Please read all the conditions of your ticket. Federal Law and treaties limit the amount of recovery for loss of or damage to your luggage or its contents. To protect against such limitations, we strongly recommend that you purchase insurance (See Travel Protection section).

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RESERVATION OF RIGHTS

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Crown Legacy Travel LLC reserves the right to: (1) cancel any itinerary, any part of it (2) make any alteration to the itinerary (including but not limited to, alteration to substitution of hotels): and (3) decline to accept to retain any person as a tour passenger should such person’s health, mental or physical condition, in the sole opinion of Crown Legacy Travel impede the operation of the tour of the other passengers. Travelers are held responsible for being in sufficiently good health to undertake the tour. If a passenger is asked to leave while the tour is in progress, that person will be responsible for charges incurred on account of such departure from the tour and/or their return to the U.S.A. In such a case, Crown Legacy Travel will not refund any monies for the unused portion of the tour. Crown Legacy Travel will accept no further liability or obligation toward that person or third party. Every effort will be made to ensure that each package follows the contents of the itinerary. On occasion, conditions or situations beyond our control may require a revision, offer substitutes or cancel the whole or any portion of a tour, should conditions necessitate. The right is also reserved to decline the acceptance of any person as a member of a tour should the presence of that person be prejudicial to the good conduct of the tour or be contrary to the laws of the country visited.

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Each traveler is expected to act responsibly and adhere to all behavior guidelines established by Crown Legacy Travel and our local suppliers. We and our local suppliers reserve the right to remove you from any trip if you endanger yourself or others or disrupt the general; in such case, there will be no refund.

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When you book with us, you accept responsibility for any damage or loss caused by you. Full payment for any such damage or loss (reasonably estimated, if not precisely known) must be paid directly at the time to the accommodation owner or manager or other supplier. You must indemnify us for the full amount of any claim (also including legal costs) made against us. Crown Legacy Travel is not responsible for any costs incurred concerning a guest removed from a vacation/holiday. Guests agree not to hold Crown Legacy Travel or any of its related entities liable for any actions taken under these terms and conditions.

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RESPONSIBILITY – LIMITATIONS OF LIABILITY

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Crown Legacy Travel and its associates act only as agents for the owners and contractors providing means of transportation and other related services and shall not be or become liable or responsible in any way in connection with such means of transportation or other services, or for any loss, injury, or damage to or in respect of any person or property howsoever caused or arising. Crown Legacy Travel does not control the operations of these agents and as a result CANNOT BE HELD LIABLE FOR ANY PERSONAL INJURY, PROPERTY DAMAGE OR ANY OTHER CLAIM which may occur as the result of any and/or all of the following: (1) the wrongful, the negligent or arbitrary acts or omissions on the part of the independent supplier, agent, its employees or others who are not under the direct control or supervision of Crown Legacy Travel; (2) defects or failures of any vessel, air craft, vehicle or other instrumentality which is under the control of an independent supplier; or (3) loss, injury or damage to person, property or otherwise, resulting directly or indirectly from any Acts of God, danger incidents at sea, fire, breakdown in machinery or equipment, or wars (whether declared or not), hostilities, civil disturbances, strikes, riots, pilferage, medical epidemics, quarantines or customs regulation, defaults, delays or cancellations or alterations in itinerary due to schedule changes, or from any causes beyond Crown Legacy Travel’s control. Further, Crown Legacy Travel is not liable for any loss or damage resulting from insufficient or improperly issued passports, visas or other legal documents. All coupons, vouchers, invoices, contracts, and tickets issued by Crown Legacy Travel are issued subject to any and all tariffs, terms, and conditions and any services provided by such hotels, airlines, bus companies, rail roads, ship lines or owners or contractors or by their employees. 

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Crown Legacy Travel does not, under any circumstances, accept responsibility for any damages that result to yourself or anyone else due to the consumption of alcoholic beverages or any other substances. We cannot take any responsibility for the effect drinks or other substances may have on people.

 

As such, we do not accept liability for any loss, damage, death, or inconvenience that abusing alcohol or other substances may cause you.

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DISCLAIMER

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Crown Legacy Travel is not responsible for any errors, omissions or misquotes in our itinerary proposal or any other accompanying documents. The contents may be changed at any time (including, but not limited to, rates and itinerary) without notice and at Crown Legacy Travel’s sole discretion.

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Please note that the tour/travel information shown in your final itinerary or flight schedule may have changed by the time you travel. While every effort is being made to ensure the accuracy of the itinerary at the time of finalizing your tour/travel, errors do occasionally occur. You must therefore check all details of your chosen trip arrangements, including price, at the time of booking.

Crown Legacy Travel cannot be held responsible should airlines discontinue flights on certain routings or change scheduled timetables resulting in missed connections etc. Should an amendment in a routing or itinerary be necessary we will re-quote you accordingly.

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Crown Legacy Travel advises you, personally, to reconfirm your flight schedule within 24 hours prior to departure directly with the airline in case of any last-minute changes or delays. Most airlines allow you to check in online 24 hours prior to departure. Crown Legacy Travel is not responsible for changes that may occur regarding flight departure time.

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VENUE

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It is specifically agreed that this agreement is entered into in the State of Georgia, in the event any legal or equitable action is brought against Crown Legacy Travel concerning the interpretation, enforcement or breach of any term, obligation or duty as contained or related to the terms and conditions set forth in this document or pursuant to federal law, statute or treaty to which the United States is a signatory, the venue of such action shall lie exclusively in the State of Georgia.

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CHOICE OF LAW

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It is specifically agreed and stipulated that the law of the State of Georgia shall govern and apply to any legal or equitable action brought against Crown Legacy Travel LLC, concerning in the interpretation, enforcement or breach of any term, obligation or duty contained in this document or pursuant to any to federal law, statute or treaty to which the United States of America is a signatory.

You agree that you will only bring claims against Crown Legacy Travel in your individual capacity and not as a plaintiff or class member in and purported class action or representative proceeding. Crown Legacy Travel shall not in any case be liable for other than compensatory damages, and your payment of a deposit on a trip means that you agree to these conditions of sale and expressly waive any right to punitive damages. You understand and agree that no claims will be considered and that you will not bring suit against Crown Legacy Travel unless you have first provided a written notice of claim to Crown Legacy Travel within 30 days after the trip or cancellation of the trip.